Head of Clinical Operations

Toronto, Canada (Non-remote)

Job Summary

We are seeking a Head of Clinical Operations to lead a growing clinical operations team and support Winterlight’s work in clinical trials. This role will require significant expertise in planning, organizing, and executing life science clinical trials from the perspective of a vendor. The successful candidate should be comfortable leading a small team and pitching in when things get busy.

Role & Responsibilities

  • Work with our clinical operations team to ensure that life science and academic partner sites are onboarded, site staff are trained, and data collection and reconciliation activities are successful
  • Provide thoughtful support, career mentorship, and prioritization guidance to the clinical operations team
  • Establish and execute a comprehensive scaling strategy to fit Winterlight’s growing portfolio of clinical trials and academic research projects
  • Oversee large clinical operations initiatives, including maintenance and development of Standard Operating Procedures (SOPs) and product feature enhancements
  • Lead hiring initiatives, create onboarding plans, and conduct performance evaluations to ensure the growth and success of the team
  • Work with the business development team to predict future demand and requirements for clinical operations
  • Manage budgets based on projected future demand
  • Track team Key Performance Indicators (KPIs) and provide detailed reports to the executive team

Required Qualifications

  • A Bachelor’s degree or higher in psychology, neuroscience, or related discipline
  • 5 to 7 years of experience leading a clinical operations team of 5 to 15 people
  • In depth knowledge of clinical operations from the vendor side
  • A background in the use of digital data collection platforms for both clinician and patient reported outcomes within clinical trials
  • In depth knowledge of the tools, processes, and software solutions required to grow a clinical operations team
  • Familiarity with neuropsychological and cognitive testing
  • Excellent interpersonal communication skills
  • Excellent organization and attention to detail
  • Ability to work independently in a fast paced, startup environment

Preferred Qualifications

  • Knowledge of clinical operations from the sponsor or CRO side

Additional Information

Winterlight Labs is a fast growing startup based in Toronto that is developing digital biomarkers to measure neurological and psychiatric conditions. Our machine learning based technology analyzes both the acoustics and content of speech and language, to help identify disease and quantify its severity. We work with life science companies, academia, and senior care companies to improve clinical trials, quality of care, and health outcomes.

Benefits & Perks

  • Competitive compensation with equity options.
  • Health and dental insurance.
  • Generous work from home policy.
  • 4 weeks vacation.
  • Winter holiday week off.
  • Half-day Fridays in July and August.
  • Office is a 2-minute walk from Yonge & Bloor which is home to many restaurants, amenities and transit options.

To apply, send your resume to with "Head of Clinical Operations" in the subject line.

Apply now